500 Internal Server Error

This is a common error when you change CHMOD to 777 or have incorrect syntax in .htaccess file.


Please login ftp and check CHMOD of all files and folders, folder permission is 755, file permission is 644, public_html folder permission is 750


PHP file chmod can be set to 600 (owner read write) for maximum security.


After checking CHMOD, if you still cannot access your website, please remove all .htaccess by renaming them .htaccess.old files under public_html folder and its subfolders. Then if you need to you can refer back to it or add new blank .htaccess files to build on if necessary.


  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

cPanel custom error pages

To create a custom error page for your account you will need to either upload a file with the...

Custom PHP.ini

You can create a custom php.ini file and ftp upload it to your root / just above www/public_html....

Do you have a manual for Cpanel?

Cpanel documentation http://www.cpanel.net/docs/cpanel/

How can I backup my site using Cpanel?

All depends on how complex your website is. If it is just a pretty simple website with basic...

How can I block an IP address using Cpanel?

If there is an IP address you want to block from your website, you can do so inside Cpanel....

Powered by WHMCompleteSolution